Professional profile
The expert's main task is to establish a technically supported cause of the defect, beyond merely confirming a breakdown: a manufacturing defect, effects of use, repair quality, connection, transport, moisture, overheating or a voltage surge.
Specialist training
Holds a professional retraining diploma in technical examination of household electrical appliances.
Membership and insurance
Andrei Viktorovich is a member of SUDEX.
His professional liability as a forensic expert is insured with Absolut Strakhovanie LLC for RUB 5,000,000.
The work takes account of product documentation, service centre records, warranty terms, photographs, the parties' explanations and the condition of the object itself. The report separately describes the signs found, analyses possible explanations and sets out conclusions on the questions posed.
Working principles
- careful handling of the object under examination;
- agreement on the need for disassembly and additional checks;
- separation of technical conclusions from legal assessments;
- a clear explanation of cause and effect;
- confidentiality of the client's documents and materials.
Disputes we are asked about
Sellers refusing warranty claims, repeat failures after repairs, disputes about manufacturing defects, appliance damage after a voltage surge or flooding, the need to write off equipment, claims against service centres and preparation for litigation.