Household appliance examination prices

The cost depends on appliance type, number of objects, question complexity, visits, disassembly and document volume.

Initial telephone consultationguidance on the situation, documents and next stepsfree, up to 15 minutes
Preliminary analysis of photos, records, receipts and claimswithout a full reportfrom 5 000 ₽
Small household electrical appliance examinationskettle, hair dryer, microwave, vacuum cleaner, small kitchen appliancesfrom RUB 15,000
Large household appliance examinationsrefrigerator, washing machine, dishwasher, ovenfrom RUB 25,000
Appliance examinations after voltage surges, flooding or fireThe scope of work for multiple objects is recorded in the order before work begins.from 30 000 ₽
Examination of household appliance repair qualityjustification for repairs, recurring faults, replacement partsfrom RUB 25,000
Court-appointed household electrical appliance examinationfor court, including questions and an investigation sectionfrom 49 000 ₽
Review of a household appliance reportanalysis of methods, conclusions and procedural deficienciesfrom RUB 60,000
Site visit in Moscowdepends on the object, access and need for dismantlingfrom RUB 15,000
Important: laboratory, servicing, dismantling, transport and specialist involvement are priced separately if needed for safe examination of the object.

Indicative timeframes

  • Review of an expert report — at least 5 working days.
  • Specialist’s opinion — at least 10 working days.
  • Court-appointed examination — at least 16 working days.
  • Preparation of a document based on inspection findings — at least 5 working days after the inspection.

These timeframes apply to standard assignments and begin after the order has been agreed, the complete set of materials has been received and the agreed payment conditions have been met.

Additional tests, laboratory examinations and the involvement of other specialists may extend the timeframe. The exact timeframe and scope of work are recorded in the order before work begins.

Enquiry to the expert

Describe the appliance and attach documents

Specify the model, purchase date, fault and what the seller or service centre has already done. Photos, receipts, records and claims help assess the prospects more quickly.

The form cannot be submitted without consent to personal data processing.

Attachments: up to 10 files of up to 10 MB each, with a maximum combined size of 15 MB. If a file is rejected, the enquiry is not sent.

Examination of household electrical appliances in Moscow and the Moscow Region
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