A review checks whether all material documents were examined, whether conclusions match the signs described, whether assumptions have replaced technical investigation and whether the report answers the questions posed.
What to prepare
- receipt, warranty card, contract, work order;
- service centre records and correspondence with the seller;
- photos and videos showing the fault;
- information about operating conditions, connection and repairs;
- documents about an accident, flooding or voltage surge, if available.
Practical conclusion
The earlier the object is preserved in its original condition and the more complete the documentation, the easier it is to establish cause and effect through expert analysis and prepare a convincing report.